The technology that makes ProNexis was developed in 2004 as an in-house solution to various service brands owned by the ownership group of ProNexis. The results from this fully integrated solution were so impressive, ProNexis was born in 2015 with its mission to increase brand equity through transformative technology, marketing and lead handling.
Our corporate offices are located in Springville, Utah. Our call center is staffed 24/7/365!
Not at all! Our services are here to meet your needs while being friendly to your wallet. For exact pricing, contact us now for a free quote!
Our friendly account management team with a dedicated account managers will be available to help with all your needs. You will be given all contact information when you onboard with our service.
ProNexis gives a local presence to help customers feel comfortable, and we have extended “after hours” for our agents who need to work after the 9-5 routine. We are staffed around the clock with support personnel equipped to handle chat, email, and call services.
Yes! We also have a full time quality assurance team to ensure professionalism.
100% of our agents are both trained and certified before taking any calls.
Capitalizing every call that comes in. Catching those leads that come in first and generating them into appointments and revenues.
ProNexis uses Google calendars to schedule your appointments. We can use a Google calendar you already use, or we will set one up for you. You add the times you are available for appointments and we add the appointments to those available spots. Using Google calendars allows you to set up the calendar to see it on all your devices. We also have several CRM integrations. Also, when you onboard with our service you are given access to a dashboard where you can review the leads, appointments, etc. at any time.
Each lead is assigned a lead source which is included in any email notifications and scheduled appointments. If the lead comes from a web form or lead generating service you can forward those leads to us and we’ll automatically add all the lead information and assign the appropriate lead source. Our dashboard will also provide several reports with all the information you’ll need.
You will receive an email notification when any lead is scheduled. Additionally, you can set up your Google calendar to notify you via email or SMS text message when an appointment has been scheduled.