PRONEXIS
Privacy Policy
Effective Date: 1/1/26
Pronexis (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.pronexis.com (the “Site”) or otherwise interact with us. By accessing or using the Site or our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
- Request a demo, consultation, audit, or additional information
- Complete a form on our website
- Communicate with us by phone, email, or chat
- Subscribe to marketing communications
- Enter into a business relationship with us
The information we may collect includes:
- Name
- Job title
- Company name
- Email address
- Phone number
- Mailing address
- Billing or payment information
- Business-related information relevant to our services
1.2 Information Collected Automatically
When you access or use our Site, we may automatically collect certain information, including:
- IP address
- Approximate geographic location
- Browser type and version
- Device type and operating system
- Pages viewed
- Time spent on pages
- Referring URLs
- Cookie data and similar tracking information
1.3 Information from Third Parties
We may receive information about you from third parties such as:
- Analytics providers
- Advertising platforms
- CRM systems
- Business partners
- Service providers
We may combine that information with information we collect directly from you.
2. How We Use Your Information
We may use your information to:
- Provide, operate, maintain, and improve our Site and services
- Respond to inquiries and communicate with you
- Provide requested information, consultations, audits, or demos
- Process transactions and manage billing or accounts
- Send updates, marketing communications, and promotional content
- Analyze website usage and improve user experience
- Maintain security and detect fraud or misuse
- Comply with legal obligations
- Enforce our agreements and policies
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
4. Sharing of Information
We do not sell personal information.
We may share information in the following circumstances:
4.1 Service Providers
We may share information with trusted vendors and service providers who support our operations, such as hosting providers, analytics providers, CRM platforms, payment processors, technology vendors, and marketing service providers. These parties are permitted to use your information only as necessary to provide services to us or on our behalf.
4.2 Business Transfers
We may disclose or transfer information as part of a merger, acquisition, financing, reorganization, sale of company assets, or similar business transaction.
4.3 Legal Requirements and Protection
We may disclose information when we believe such disclosure is necessary to:
- Comply with applicable law, regulation, court order, or legal process
- Protect our rights, property, and safety
- Protect the rights, property, and safety of others
- Investigate fraud, misuse, or security issues
- Enforce our agreements and policies
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, understand usage, and support marketing activities.
Types of cookies and similar technologies we may use include:
- Essential cookies
- Analytics cookies
- Marketing or advertising cookies
These technologies may help us:
- Recognize users and preferences
- Measure site traffic and engagement
- Improve website functionality
- Evaluate marketing effectiveness
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.
Do Not Track: Our Site does not currently respond to browser-based Do Not Track signals.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including for business, legal, accounting, compliance, or reporting purposes. When personal information is no longer needed, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable law and our retention practices.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Breach Response
In the event of a data breach involving personal information, we may take steps including:
- Investigating the incident
- Containing and mitigating the issue
- Assessing the scope and potential impact
- Notifying affected individuals where required
- Notifying regulators or authorities where required by applicable law
Our response will be guided by the nature of the incident and applicable legal requirements.
9. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Opt out of marketing communications
- Restrict or object to certain processing
- Request portability of your personal information where applicable
To exercise any applicable rights, please contact us using the information listed below. We may need to verify your identity before responding to certain requests.
10. U.S. Privacy Rights
Residents of certain U.S. states, including California, may have additional rights under applicable privacy laws, including the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA). Depending on applicable law, such rights may include:
- The right to know what personal information is collected
- The right to request deletion
- The right to correct certain information
- The right to opt out of certain uses of personal information
We do not sell personal information as defined under applicable law.
11. International Privacy Rights
11.1 European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have the following rights under applicable data protection laws:
- The right to access your personal data
- The right to correct inaccurate or incomplete personal data
- The right to request deletion of your personal data
- The right to restrict processing
- The right to data portability
- The right to object to certain processing
- The right to withdraw consent where processing is based on consent
- The right to lodge a complaint with an applicable supervisory authority
Where applicable, we process personal information under legal bases such as consent, contract performance, legitimate interests, and legal obligations.
11.2 Canada
If you are located in Canada, including where the Personal Information Protection and Electronic Documents Act (PIPEDA) applies, you may have rights including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to withdraw consent, subject to legal or contractual limitations
- The right to challenge our compliance with applicable privacy laws
We collect, use, and disclose personal information only for purposes that are reasonable under the circumstances and consistent with applicable law.
11.3 Exercising International Rights
To exercise any rights described above, contact us using the contact information below. We may verify your identity before processing a request. We will respond in accordance with applicable law and within applicable timeframes.
11.4 Limitations
Certain rights may be limited where necessary to comply with legal obligations, protect security, prevent fraud, enforce rights, or satisfy contractual requirements.
12. Children’s Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we may take steps to delete it.
13. Third-Party Links
Our Site may contain links to third-party websites, services, or content. We are not responsible for the privacy practices, content, or policies of third parties. We encourage users to review the privacy policies of any third-party sites they visit.
14. Cross-Border Data Transfers
Your information may be stored, processed, or transferred in the United States or other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws that differ from those in your location. By using our Site or providing information to us, you understand that your information may be transferred to and processed in those jurisdictions, subject to applicable legal safeguards where required.
15. Relationship to Terms and Conditions
This Privacy Policy should be read together with our Terms and Conditions. In the event of a conflict between the Privacy Policy and the Terms and Conditions, the Terms and Conditions will control to the extent applicable.
16. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. When we do, we may update the Effective Date at the top of this page. Your continued use of the Site or our services after changes are posted constitutes acceptance of the revised Privacy Policy.
17. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Pronexis
761 West 1200 North
Springville, Utah 84663
Email: hr@pronexis.com
Phone: 855-550-0900