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sales@pronexis.comFrom all of us here at ProNexis, Happy Holidays!
We hope that you are able to enjoy the wonderful holidays at the end of 2020. Along with celebrating traditional holidays, this month we also want to celebrate continued improvement for Molly Maid.
Below, we’ve laid out some statistics that continue to show improvement month after month, even as the year comes to a close.
ProNexis prides itself on being able to contact your leads faster than anyone else in the industry, and we’re happy to say that we’ve continued to improve month over month.
In November, our call center agents were able to lower the amount of time your leads were waiting before being contacted by 18%.
As a company, ProNexis works to improve the success of every single company that it works with. That means our full attention and effort get put into the growth of Molly Maid.
In fact, company-wide, ProNexis was able to continue the amount of leads reached every single month. Even during the winter months, our agents continue to reach more of your leads leading to more of your success.
We wanted to give you a huge thank you for being a part of the ProNexis family and for trusting us with your company and your success.
At this time of the year, we just wanted to thank you for such a successful year and we look forward to even more success in the year to come.
Recently, we’ve improved our quality assurance process to create better opportunities for you and your company.
Some of these improvements include:
We’re confident that going forward you will see an improvement on your end.
For more information about what is being done, feel free to contact me anytime!
Nate Baldwin
Client Success Director
Holiday season is upon us. An end of the year tip: Franchisees should review their Google calendars to make sure they are up-to-date. This should be done not only for the rest of the year but also January and February as well.
This will help the sales support center team with availability and bookings. If you are offering any holiday coupons or discounts, please communicate with your account manager to have your notes updated. The sales support center wishes everyone a Happy and Safe Holiday!
*Support Center Holiday Hours
Christmas Eve - 6am-2pm MST
Christmas Day - CLOSED
New Years Eve - 6am-2pm MST
New Years Day - CLOSED
*24/7/365 brands will operate and have complete coverage during these times.
Raymond Petrulsky
Director of Operations
Behind the scenes at ProNexis, we’re constantly working to implement new programs and initiatives to improve our technology and make life easier for you.
One of the main things we’ve done is to release enhancements to the CLEO Touchpoints. This provides a simpler and accurate view of where a lead is in the follow-up process
In the future, be on the lookout for new programs and integrations because as the new year comes, we have lots of new ideas and programs that are set in motion that will help you and your company.
Shane MacKay
Chief Technology Officer
Even though 2020 came with a few speed bumps and difficulties to overcome, we’re very pleased with the success that we’ve had as well as the success that we have to look forward to in the new year.
We’re excited to announce that in November, 26 new companies signed on with ProNexis and have already started seeing growth on their end. As 2021 comes, we’re hoping to see that number continue to grow.
To start 2021 with a bang and put 2020 behind us, we're going to be giving all new brands and companies that sign on the first 2 months' base fee for free. Signup and you won't have a base fee until March 1.
To take advantage of this offer, please contact me at bfox@pronexis.com.
Ben Fox
VP of Business Development
