(855) 970-2671
sales@pronexis.com
Ben is the President of ProNexis. Prior to becoming President, Ben was the Vice President of Sales for the company and helped double the companies size over his 3 years in the role. Previously, he was a sales executive at Rehrig Pacific Company and Frito-Lay, a division of PepsiCo.
In his spare time, he loves providing adventure for his 4 kids, playing indoor soccer, and riding all types of motorized bikes. He has a bachelor's degree in Finance from Southern Utah University.
Lawrence oversees the digital marketing operations of ProNexis and its clients. Lawrence works to ensure company goals are met through the development and implementation of proper digital marketing strategies. He is constantly making improvements to increase the efficiency and effectiveness of ProNexis’s Digital Marketing practices and processes for all brands and clients.
As Vice President Of Marketing, it’s Lawrence’s job to think like the major search engines and most importantly, our client's customers, to ensure the best user experience and performance of digital marketing mediums. Lawrence has successfully provided franchise owners with the technological foundation and digital marketing strategies to achieve the best results.
With over 12 years of digital marketing experience, and a successful track record in some of the most competitive industries, Lawrence has a refined, solid approach to long-term digital marketing success.
Shane is constantly working on improvements to increase the efficiency of technological systems for all of Five Star’s brands. He oversees the day-to-day technological operations of ProNexis and ensures company goals are met through the implementation of cutting-edge technology. With Shane's leadership, the development team has successfully launched several proprietary Franchise and Home Service softwares, integrated the ProNexis call center with Twilio, and connected the call center software with more than 25 different home service calendaring and CRM softwares. Now he's focused on centralizing data and high level reports for all Five Star Franchising brands.
As Vice President of Business Development, Bryson is tasked with growing the ProNexis brand across several target markets, including small mom and pop shops, large franchise companies, and even enterprise organizations. Bryson works to assist companies with lead automation, improving revenue, and increasing business intelligence through the implementation of the ProNexis system. He is a strong believer in building trust and rapport with all his clients.
Bryson comes to ProNexis with several years of sales and marketing experience. His background includes everything from sales in a large corporation to running a national sales and marketing team to part owner of a nationally recognized startup company.
Raymond has been delivering more than 25 years of measurable accomplishments contributing to profitable call centers with well-trained and motivated support teams which are driven to ensure customer satisfaction and loyalty through first-class call service and delivery. Raymond has repeated success in structuring high-performing call center management and staff, streamlining processes, and implementing supporting technology to reduce expenditures, boost productivity, and increase profits. Raymond leverages extensive financial acumen to analyze, forecast and manage multimillion-dollar budgets, identify key performance indicators, and drive strategies to improve performance and maximize profits. Raymond is a graduate of Central Arizona College in International Hospitality. Raymond is a former candidate for US House of Representatives and served in the United States Air Force overseas. He is married with children.
Nicole has been with ProNexis since 2014 and was promoted to Client Success Director in 2021. Nicole worked as a Legal Assistant for several years in both Nevada and Utah before joining our team. She has over a decade of experience with call center management and operations.
Nicole has created lasting relationships with our clients and franchisors in the industry. She understands the needs of our clients and has glowing reviews.
Nicole coordinates all new accounts that join the ProNexis system and manages several accounts while overseeing the onboarding and account management team. She is also the liaison for all Neighborly brands.
Douglas assisted with the formation of Utah based Western Wats, now Dynata, which is currently one of the largest market research companies in the world. Douglas served as an Operations Manager and Director responsible for over a dozen Call Centers in the US, Canada, and the Philippines. He relocated regularly to assist in opening, closing and resetting call center operations. Quality Assurance and Production processes he developed remain in place to this day.
